Messages In This Digest (6 Messages)
- 1a.
- Cross Pol again From: Steve
- 1b.
- Re: Cross Pol again From: Gary Smith
- 1c.
- Re: Cross Pol again From: Terry Cannon
- 2a.
- Re Cross Pol Again From: Steve
- 2b.
- Re: Re Cross Pol Again From: Don Bradner
- 2c.
- Re: Re Cross Pol Again From: Barb Nolley
Messages
- 1a.
-
Cross Pol again
Posted by: "Steve" bradleysg@hughes.net bradleysg2003
Wed Nov 2, 2011 4:22 pm (PDT)
OK so I am pretty much a "lurker" on this forum and I have got a lot of
info from all of the posts here. I have a tripod system and have been
happy with it for years now. My set up involves changing locations a
couple of times a year from Idaho to Arizona and so far all has gone
well (knock on wood).
I have a guy that also travels from Montana to Idaho and I helped him
get his original set up down here in Arizona. He came down here a couple
of weeks ago and he brought his modem and router with him (he drove
down) and he was online in a matter of minutes after his arrival. He
ended up having to travel back to Montana for a couple of weeks worth of
work. He flew back and took his modem and router with him having to
carry it on. Since he got back to Montana he has not been able to get
online. He has his dish already positioned and he said he checked the
alignment and all is good. He gets a "lock" with a signal strength of
58-60. He told me that he gets no further in the process as when he goes
for the cross pol nothing happens. I told him to check all connections
and he said they were all tight and looked good, he could not find
anything wrong with the cables either. He is running the installer
program having to change his zip code and run through the set up
procedures. My question for the group is- could the fact that the modem
went through the TSA check point Xray be the cause of his problems? I
have not heard of anyone doing this and I know that putting electronics
through any kind of magnetic field is not a good idea but not sure about
Xrays. Is there any way to "test" to see if there is anything else wrong
with the modem? He has tried everything from restarting the
installation, force ranging, letting things sit overnight and doing a
fresh start up. He is pretty much fed up by now.
I just got off the phone with him and he said he called Hughes and got
no where with them (I told him they would want to send an installer out
and he confirmed that was there answer). Anyway I told him I couldn't do
much from down here and he is heading back in a week or so and I will
see what I can do for him then. He has a back up modem down here so
worse case is he will have to commission it to get back online if the
other one is toast.
Thanks in advance for any suggestions,
Steve (in Tonopah Arizona)
- 1b.
-
Re: Cross Pol again
Posted by: "Gary Smith" trekker01@gmail.com trekkersmith1
Wed Nov 2, 2011 4:35 pm (PDT)
Steve,
Your friend's modem likely thinks it is still in AZ, as that is the last place it was successfully connected. Need to change the location in the modem.
Gary
--- In RVInternetBySatellite@yahoogroups. , Steve <bradleysg@.com ..> wrote:
>
> OK so I am pretty much a "lurker" on this forum and I have got a lot of
> info from all of the posts here. I have a tripod system and have been
> happy with it for years now. My set up involves changing locations a
> couple of times a year from Idaho to Arizona and so far all has gone
> well (knock on wood).
>
> I have a guy that also travels from Montana to Idaho and I helped him
> get his original set up down here in Arizona. He came down here a couple
> of weeks ago and he brought his modem and router with him (he drove
> down) and he was online in a matter of minutes after his arrival. He
> ended up having to travel back to Montana for a couple of weeks worth of
> work. He flew back and took his modem and router with him having to
> carry it on. Since he got back to Montana he has not been able to get
> online. He has his dish already positioned and he said he checked the
> alignment and all is good. He gets a "lock" with a signal strength of
> 58-60. He told me that he gets no further in the process as when he goes
> for the cross pol nothing happens. I told him to check all connections
> and he said they were all tight and looked good, he could not find
> anything wrong with the cables either. He is running the installer
> program having to change his zip code and run through the set up
> procedures. My question for the group is- could the fact that the modem
> went through the TSA check point Xray be the cause of his problems? I
> have not heard of anyone doing this and I know that putting electronics
> through any kind of magnetic field is not a good idea but not sure about
> Xrays. Is there any way to "test" to see if there is anything else wrong
> with the modem? He has tried everything from restarting the
> installation, force ranging, letting things sit overnight and doing a
> fresh start up. He is pretty much fed up by now.
>
> I just got off the phone with him and he said he called Hughes and got
> no where with them (I told him they would want to send an installer out
> and he confirmed that was there answer). Anyway I told him I couldn't do
> much from down here and he is heading back in a week or so and I will
> see what I can do for him then. He has a back up modem down here so
> worse case is he will have to commission it to get back online if the
> other one is toast.
>
> Thanks in advance for any suggestions,
>
> Steve (in Tonopah Arizona)
>
- 1c.
-
Re: Cross Pol again
Posted by: "Terry Cannon" Terry@rovinginternet.com
Wed Nov 2, 2011 4:35 pm (PDT)
When he goes through registration/installer, is he choosing a transponder or
using his assigned transponder?
Why go through registration/installer? Why not use DSSatTool to set
location?
Am I right that he has been off line for 2 weeks?
What do you mean when you say "nothing happens" when cross pol is attempted?
Does the screen not change to cross pol? Does it try to cross pol and not
come back with a result?
Can you zero in on exactly what you're attempting to do and stick strictly
to the specific results you're getting? Such as:
Did this.
Got this result.
Did this.
Got this result.
I doubt that going through the TSA machine would harm the modem.
Terry Cannon
Hughes, Starband and HDTV Tripods and parts
www.rovinginternet.com
Terry@rovinginternet.com
From: RVInternetBySatellite@yahoogroups. com
[mailto:RVInternetBySatellite@yahoogroups. ] On Behalf Of Stevecom
Sent: Wednesday, November 02, 2011 5:23 PM
To: RVInternetBySatellite@yahoogroups. com
Subject: [RVInternetBySatellite] Cross Pol again
OK so I am pretty much a "lurker" on this forum and I have got a lot of
info from all of the posts here. I have a tripod system and have been
happy with it for years now. My set up involves changing locations a
couple of times a year from Idaho to Arizona and so far all has gone
well (knock on wood).
I have a guy that also travels from Montana to Idaho and I helped him
get his original set up down here in Arizona. He came down here a couple
of weeks ago and he brought his modem and router with him (he drove
down) and he was online in a matter of minutes after his arrival. He
ended up having to travel back to Montana for a couple of weeks worth of
work. He flew back and took his modem and router with him having to
carry it on. Since he got back to Montana he has not been able to get
online. He has his dish already positioned and he said he checked the
alignment and all is good. He gets a "lock" with a signal strength of
58-60. He told me that he gets no further in the process as when he goes
for the cross pol nothing happens. I told him to check all connections
and he said they were all tight and looked good, he could not find
anything wrong with the cables either. He is running the installer
program having to change his zip code and run through the set up
procedures. My question for the group is- could the fact that the modem
went through the TSA check point Xray be the cause of his problems? I
have not heard of anyone doing this and I know that putting electronics
through any kind of magnetic field is not a good idea but not sure about
Xrays. Is there any way to "test" to see if there is anything else wrong
with the modem? He has tried everything from restarting the
installation, force ranging, letting things sit overnight and doing a
fresh start up. He is pretty much fed up by now.
I just got off the phone with him and he said he called Hughes and got
no where with them (I told him they would want to send an installer out
and he confirmed that was there answer). Anyway I told him I couldn't do
much from down here and he is heading back in a week or so and I will
see what I can do for him then. He has a back up modem down here so
worse case is he will have to commission it to get back online if the
other one is toast.
Thanks in advance for any suggestions,
Steve (in Tonopah Arizona)
__________ Information from ESET Smart Security, version of virus signature
database 6596 (20111102) __________
The message was checked by ESET Smart Security.
http://www.eset.com
__________ Information from ESET Smart Security, version of virus signature
database 6596 (20111102) __________
The message was checked by ESET Smart Security.
http://www.eset.com
[Non-text portions of this message have been removed]
- 2a.
-
Re Cross Pol Again
Posted by: "Steve" bradleysg@hughes.net bradleysg2003
Wed Nov 2, 2011 4:56 pm (PDT)
I can't be more specific about what is going on except what he told
me and that is he goes through the installer program he has tried
everything from manually selecting transponders to letting the modem
select the default transponder. He told me that he gets to cross pol and
it says it is "sending request" and goes no further. I guess I was
really curious as to if the Xray would damage the unit as from this far
away there isn't much I can do. I ended our call with him by telling him
it isn't going to hurt anything to "keep trying" to log on. By the way,
he tells me that he has always done the installer routine and has never
had a problem getting online. I am starting to suspect his modem is bad.
I will find out in a week or so when he gets back down here. I can then
see what exactly he is doing to log in and see if it is a software issue
or operator error:)
Thanks for the fast reply as it eliminates one more thing in the list of
"could be's"....
Happy Trails,
Steve
- 2b.
-
Re: Re Cross Pol Again
Posted by: "Don Bradner" donb@arcatapet.com donbradner
Wed Nov 2, 2011 5:39 pm (PDT)
The problem with the installer routine is that you never have a problem.... until you have a problem! That's why we recommend avoiding it.
As to the specific problem, it is very hard to tell whether a failure to get a response to the CP request is a problem with the CP server, or a failure for the request to actually get to the server. The former is not something that you can control; the latter would be a problem with modem, cable/connectors, transmitter, or dish. Of those cable/connectors probably account for more than half the issues, so are the obvious place to start.
Damage to the modem would be way down the list, although power-supply issues could be a root cause.
I would stop trying to cross-pol. Try running forced range to see if there is any response at all.
On 11/2/2011 at 5:55 PM Steve wrote:
>I can't be more specific about what is going on except what he told
>me and that is he goes through the installer program he has tried
>everything from manually selecting transponders to letting the modem
>select the default transponder. He told me that he gets to cross pol and
>it says it is "sending request" and goes no further. I guess I was
>really curious as to if the Xray would damage the unit as from this far
>away there isn't much I can do. I ended our call with him by telling him
>it isn't going to hurt anything to "keep trying" to log on. By the way,
>he tells me that he has always done the installer routine and has never
>had a problem getting online. I am starting to suspect his modem is bad.
>I will find out in a week or so when he gets back down here. I can then
>see what exactly he is doing to log in and see if it is a software issue
>or operator error:)
>
>Thanks for the fast reply as it eliminates one more thing in the list of
>"could be's"....
>Happy Trails,
>Steve
>
>
>-------------------- --------- -------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
- 2c.
-
Re: Re Cross Pol Again
Posted by: "Barb Nolley" bjnolley@mobileinternetsatellite.com bjnolley2
Wed Nov 2, 2011 6:15 pm (PDT)
But, before you do the Forced Range, first use DSSatTool to set your current
location in the modem.
Take care,
Barb
http://www.MobileInternetSatellite. com
From: RVInternetBySatellite@yahoogroups. com
[mailto:RVInternetBySatellite@yahoogroups. ] On Behalf Of Don Bradnercom
Sent: Wednesday, November 02, 2011 5:39 PM
To: RVInternetBySatellite@yahoogroups. com
Subject: Re: [RVInternetBySatellite] Re Cross Pol Again
The problem with the installer routine is that you never have a problem....
until you have a problem! That's why we recommend avoiding it.
As to the specific problem, it is very hard to tell whether a failure to get
a response to the CP request is a problem with the CP server, or a failure
for the request to actually get to the server. The former is not something
that you can control; the latter would be a problem with modem,
cable/connectors, transmitter, or dish. Of those cable/connectors probably
account for more than half the issues, so are the obvious place to start.
Damage to the modem would be way down the list, although power-supply issues
could be a root cause.
I would stop trying to cross-pol. Try running forced range to see if there
is any response at all.
On 11/2/2011 at 5:55 PM Steve wrote:
>I can't be more specific about what is going on except what he told
>me and that is he goes through the installer program he has tried
>everything from manually selecting transponders to letting the modem
>select the default transponder. He told me that he gets to cross pol and
>it says it is "sending request" and goes no further. I guess I was
>really curious as to if the Xray would damage the unit as from this far
>away there isn't much I can do. I ended our call with him by telling him
>it isn't going to hurt anything to "keep trying" to log on. By the way,
>he tells me that he has always done the installer routine and has never
>had a problem getting online. I am starting to suspect his modem is bad.
>I will find out in a week or so when he gets back down here. I can then
>see what exactly he is doing to log in and see if it is a software issue
>or operator error:)
>
>Thanks for the fast reply as it eliminates one more thing in the list of
>"could be's"....
>Happy Trails,
>Steve
>
[Non-text portions of this message have been removed]
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