7 New Messages
Digest #2851
Messages
Wed Mar 6, 2013 2:31 am (PST) . Posted by:
"Kim Davis" kim_flatpicks
The HN7000S, D3 and F1 have found a new home. Thanks to all who responded.
Life is Good... Kim Davis
http://kimandmikeontheroad.com/
http://butterfliesofamerica.com/
http://minimalistphotoart.com/
Life is Good... Kim Davis
http://kimandmikeon
http://butterflieso
http://minimalistph
Wed Mar 6, 2013 11:43 am (PST) . Posted by:
"gpm414" gpm414
Interesting discussion. On Sunday March 3 I had a neighbor here in Southern Baja that had bought a HN 7000S modem and dish. I have had the same system here for several years. I installed the dish and got it aimed and ready to go. But when we called HN to recommission the dish to my neighbors name and US address we hit a block wall! We spent over an hour with 4 different departments and each time we were told they would NOT set up a new account on a HN 7000 system. They would only set up new accounts with the new 9000, which as we all know will not work here.
I have asked for help on Sat. Guys and would appreciate help if someone knows of a HN contact that will recommission a 7000 to a new owner. (Sent a message to Alan at Baja Sat). At this time is seems that current 7000 customers are OK, but it make me nervous about how long the 7000 Ku band will be supported. I have no idea how many RV'ers and MX systems are out there, but if HN cuts us off, it's back to driving 50 miles once a week to the internet cafe.
--- In RVInternetBySatellite@yahoogroups.com , "Skip Knowles" <skip2000dsdp@...> wrote:
>
> I will offer up a couple comments research I did for a start up company
> almost ten years ago plus how I have used the Hughes bird since 2006.
>
> Most companies we deal with at our level are VARs or capacity resellers
> which contract to VARs. Many of these lower level companies then sell
> capacity on the birds for business use where bandwidth isn't available in
> their area from Telcos or cable companies. Bandwidth is sole based on the
> use the company will need for their business. Most all packages have some
> limit to a customer bandwidth and/or bit rate they operate for a customer.
> The more you pay the more they allow.
>
> I think you have your upload and download numbers reversed when think of
> typical terms. Download is from the satellite to the subscriber like us.
> Upload is from our PC/modem to the bird. This same thing applied to older
> DSL and even FIOS (Verizon Fiber) today.
>
> What Don and other son the forum might be able to tell you is whether the
> Hughes satellites have a foot print to where would be located down there. I
> think they do have satellite service for that area using the SatMex bird...
> I just don't have the footprint to know if it would serve you... it probably
> does. There are a number of folks who have Hughes service through VARs up
> here and are pointed at the SatMex bird but I also think that other birds
> Hughes provides service with in different orbits serve parts of Mexico too.
> These folks travel and set up their own.
> It takes a little hand holding but you can learn to set up your own
> dish...even down there I would think.
>
> Now for mobile service you must deal with a VAR as Hughes support isn't
> geared to support people who move. Hughes peddles service with their newer
> HN9000 modem which I understand can support more speeds BUT it also uses
> spot beam technology the foot print for you home has to be within that spot
> beam. I suspect too they could use a VAR in Mexico and allow their service
> through them with the 9000 but who knows what mark up the VAR would add.
>
> You option might be to subscribe to service up here where the VAR would
> assign you to a bird that has a footprint to your Mexico location. Buy an
> HN7000s modem which works all over the continent and then take it down
> there.
>
> Bear in mind that residential sat service has bit rate limitations of around
> 425 mb/24 hour period. If you exceed that then the speed drops down to dial
> up speed for 24 hours. So, if your doing a lot of video streaming it isn't
> good for this. You might also converse with a VAR and see if they have a
> higher bit service used in commercial applications that they could help you
> with. BUT, you should learn to set the system up yourself if you want to
> avoid dealing with the cost mark ups down there.
>
> These are just my thoughts and ideas from a casual subscriber perspective. I
> bow to the Don and the VARs expertise for more accurate and newer ideas that
> might help you out.
>
> Skip
> ===========
>
> > Edit by Roger, Anyone want to tackle this:
> >
> > Hi folks
> >
> > A month ago I bought a satellite Internet equipment [ 39" round (.98m)
> > HughesNet dish, 2 watt transmitter / receiver, satellite Modem ] and get
> > enroll with a monthly service with a provider in Mexico, (the equipment is
> > installed in south Mexico). Although my service is 2Mbps upload and 512
> > Kbps download, we never reach those speeds and most of the time is very
> > slow (100 kbps download, 50 kbps upload) and not mention that is really
> > expensive, then I have decided to stop using this slow service.
> >
> > In fact this mexican provider resells the service from an US company,
> > that's why they are incredibly expensive (I suspect too, that my provider
> > contracts lower speeds). Then I want to know if you know US companies that
> > could provide me the service directly without intermediaries, I believe
> > that I just need to point the equipment to the proper satellite and make
> > some technical magic, which I don't know (that's why I started to look for
> > information too, I hope you can point me to technical lectures in order to
> > learn how to do it)
> >
> > Please let me know if this is possible and what should I need to do to
> > accomplish it, I'm willing to listen any options you could provide me.
> >
> > Thanks for your time
> >
> > Manuel
> >
>
I have asked for help on Sat. Guys and would appreciate help if someone knows of a HN contact that will recommission a 7000 to a new owner. (Sent a message to Alan at Baja Sat). At this time is seems that current 7000 customers are OK, but it make me nervous about how long the 7000 Ku band will be supported. I have no idea how many RV'ers and MX systems are out there, but if HN cuts us off, it's back to driving 50 miles once a week to the internet cafe.
--- In RVInternetBySatelli
>
> I will offer up a couple comments research I did for a start up company
> almost ten years ago plus how I have used the Hughes bird since 2006.
>
> Most companies we deal with at our level are VARs or capacity resellers
> which contract to VARs. Many of these lower level companies then sell
> capacity on the birds for business use where bandwidth isn't available in
> their area from Telcos or cable companies. Bandwidth is sole based on the
> use the company will need for their business. Most all packages have some
> limit to a customer bandwidth and/or bit rate they operate for a customer.
> The more you pay the more they allow.
>
> I think you have your upload and download numbers reversed when think of
> typical terms. Download is from the satellite to the subscriber like us.
> Upload is from our PC/modem to the bird. This same thing applied to older
> DSL and even FIOS (Verizon Fiber) today.
>
> What Don and other son the forum might be able to tell you is whether the
> Hughes satellites have a foot print to where would be located down there. I
> think they do have satellite service for that area using the SatMex bird...
> I just don't have the footprint to know if it would serve you... it probably
> does. There are a number of folks who have Hughes service through VARs up
> here and are pointed at the SatMex bird but I also think that other birds
> Hughes provides service with in different orbits serve parts of Mexico too.
> These folks travel and set up their own.
> It takes a little hand holding but you can learn to set up your own
> dish...even down there I would think.
>
> Now for mobile service you must deal with a VAR as Hughes support isn't
> geared to support people who move. Hughes peddles service with their newer
> HN9000 modem which I understand can support more speeds BUT it also uses
> spot beam technology the foot print for you home has to be within that spot
> beam. I suspect too they could use a VAR in Mexico and allow their service
> through them with the 9000 but who knows what mark up the VAR would add.
>
> You option might be to subscribe to service up here where the VAR would
> assign you to a bird that has a footprint to your Mexico location. Buy an
> HN7000s modem which works all over the continent and then take it down
> there.
>
> Bear in mind that residential sat service has bit rate limitations of around
> 425 mb/24 hour period. If you exceed that then the speed drops down to dial
> up speed for 24 hours. So, if your doing a lot of video streaming it isn't
> good for this. You might also converse with a VAR and see if they have a
> higher bit service used in commercial applications that they could help you
> with. BUT, you should learn to set the system up yourself if you want to
> avoid dealing with the cost mark ups down there.
>
> These are just my thoughts and ideas from a casual subscriber perspective. I
> bow to the Don and the VARs expertise for more accurate and newer ideas that
> might help you out.
>
> Skip
> ===========
>
> > Edit by Roger, Anyone want to tackle this:
> >
> > Hi folks
> >
> > A month ago I bought a satellite Internet equipment [ 39" round (.98m)
> > HughesNet dish, 2 watt transmitter / receiver, satellite Modem ] and get
> > enroll with a monthly service with a provider in Mexico, (the equipment is
> > installed in south Mexico). Although my service is 2Mbps upload and 512
> > Kbps download, we never reach those speeds and most of the time is very
> > slow (100 kbps download, 50 kbps upload) and not mention that is really
> > expensive, then I have decided to stop using this slow service.
> >
> > In fact this mexican provider resells the service from an US company,
> > that's why they are incredibly expensive (I suspect too, that my provider
> > contracts lower speeds). Then I want to know if you know US companies that
> > could provide me the service directly without intermediaries, I believe
> > that I just need to point the equipment to the proper satellite and make
> > some technical magic, which I don't know (that's why I started to look for
> > information too, I hope you can point me to technical lectures in order to
> > learn how to do it)
> >
> > Please let me know if this is possible and what should I need to do to
> > accomplish it, I'm willing to listen any options you could provide me.
> >
> > Thanks for your time
> >
> > Manuel
> >
>
Wed Mar 6, 2013 12:53 pm (PST) . Posted by:
"Skip Knowles" skip_knowles
As I understand Hughes markets to fixed locations only and uses exclusively
the new HN 9000 which creates a spot beam like service only good with about
a 250 mile radius. I don't know how they do it technically but they do. This
apparently frees up sat bandwidth for other locations and for higher speed
service. The HN7000s is history as far as Hughes is concerned. They no
longer commission or reuse...period.
However, there are many grandfathered customers out there with the 7000
that must continue to be supported so they leave sleeping gods lie. If those
customers need to change service or whatever they will replace their 7000
modem with the 9000.
There are VARs who resell Hughes service and handle customer installations
and they have left a pool of activations for the HN7000s in their hands to
manage which means they have latitude to activate and deactivate.
You need to go through a VAR... they should help you. The one I use is Real
Time Communications 877-789-4323 but there are others.
I suspect they will keep the Ku band as long as they have the customers, or
the satellite stops working. VARs are important to them to do installs and
repair. VARS also rent bandwidth service from Hughes and resell it so they
do represent a respectable percentage of Hughes revenue stream and field
support. But, nothing is ever permanent. The cost to get am HN7000s on line
is not much to many who know how to set it up. So, if this all goes away in
a few years not much is lost except the convenience of having satellite
internet and moving around.
Skip
==========
Interesting discussion. On Sunday March 3 I had a neighbor here in Southern
Baja that had bought a HN 7000S modem and dish. I have had the same system
here for several years. I installed the dish and got it aimed and ready to
go. But when we called HN to recommission the dish to my neighbors name and
US address we hit a block wall! We spent over an hour with 4 different
departments and each time we were told they would NOT set up a new account
on a HN 7000 system. They would only set up new accounts with the new 9000,
which as we all know will not work here.
I have asked for help on Sat. Guys and would appreciate help if someone
knows of a HN contact that will recommission a 7000 to a new owner. (Sent a
message to Alan at Baja Sat). At this time is seems that current 7000
customers are OK, but it make me nervous about how long the 7000 Ku band
will be supported. I have no idea how many RV'ers and MX systems are out
there, but if HN cuts us off, it's back to driving 50 miles once a week to
the internet cafe.
the new HN 9000 which creates a spot beam like service only good with about
a 250 mile radius. I don't know how they do it technically but they do. This
apparently frees up sat bandwidth for other locations and for higher speed
service. The HN7000s is history as far as Hughes is concerned. They no
longer commission or reuse...period.
However, there are many grandfathered customers out there with the 7000
that must continue to be supported so they leave sleeping gods lie. If those
customers need to change service or whatever they will replace their 7000
modem with the 9000.
There are VARs who resell Hughes service and handle customer installations
and they have left a pool of activations for the HN7000s in their hands to
manage which means they have latitude to activate and deactivate.
You need to go through a VAR... they should help you. The one I use is Real
Time Communications 877-789-4323 but there are others.
I suspect they will keep the Ku band as long as they have the customers, or
the satellite stops working. VARs are important to them to do installs and
repair. VARS also rent bandwidth service from Hughes and resell it so they
do represent a respectable percentage of Hughes revenue stream and field
support. But, nothing is ever permanent. The cost to get am HN7000s on line
is not much to many who know how to set it up. So, if this all goes away in
a few years not much is lost except the convenience of having satellite
internet and moving around.
Skip
==========
Interesting discussion. On Sunday March 3 I had a neighbor here in Southern
Baja that had bought a HN 7000S modem and dish. I have had the same system
here for several years. I installed the dish and got it aimed and ready to
go. But when we called HN to recommission the dish to my neighbors name and
US address we hit a block wall! We spent over an hour with 4 different
departments and each time we were told they would NOT set up a new account
on a HN 7000 system. They would only set up new accounts with the new 9000,
which as we all know will not work here.
I have asked for help on Sat. Guys and would appreciate help if someone
knows of a HN contact that will recommission a 7000 to a new owner. (Sent a
message to Alan at Baja Sat). At this time is seems that current 7000
customers are OK, but it make me nervous about how long the 7000 Ku band
will be supported. I have no idea how many RV'ers and MX systems are out
there, but if HN cuts us off, it's back to driving 50 miles once a week to
the internet cafe.
Wed Mar 6, 2013 12:53 pm (PST) . Posted by:
"Barb Nolley" bjnolley2
HughesNet recently outsourced all Ku-band service and support, to a couple
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
Take care,
Barb
http://www.MobileInternetSatellite.com
From: RVInternetBySatellite@yahoogroups.com
[mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of gpm414
Sent: Wednesday, March 06, 2013 6:53 AM
To: RVInternetBySatellite@yahoogroups.com
Subject: [RVInternetBySatellite] Re: US providers for a Satellite Equipment
in South Mexico
Interesting discussion. On Sunday March 3 I had a neighbor here in Southern
Baja that had bought a HN 7000S modem and dish. I have had the same system
here for several years. I installed the dish and got it aimed and ready to
go. But when we called HN to recommission the dish to my neighbors name and
US address we hit a block wall! We spent over an hour with 4 different
departments and each time we were told they would NOT set up a new account
on a HN 7000 system. They would only set up new accounts with the new 9000,
which as we all know will not work here.
I have asked for help on Sat. Guys and would appreciate help if someone
knows of a HN contact that will recommission a 7000 to a new owner. (Sent a
message to Alan at Baja Sat). At this time is seems that current 7000
customers are OK, but it make me nervous about how long the 7000 Ku band
will be supported. I have no idea how many RV'ers and MX systems are out
there, but if HN cuts us off, it's back to driving 50 miles once a week to
the internet cafe.
[Non-text portions of this message have been removed]
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
Take care,
Barb
http://www.MobileIn
From: RVInternetBySatelli
[mailto:RVInternetBySatelli
Sent: Wednesday, March 06, 2013 6:53 AM
To: RVInternetBySatelli
Subject: [RVInternetBySatell
in South Mexico
Interesting discussion. On Sunday March 3 I had a neighbor here in Southern
Baja that had bought a HN 7000S modem and dish. I have had the same system
here for several years. I installed the dish and got it aimed and ready to
go. But when we called HN to recommission the dish to my neighbors name and
US address we hit a block wall! We spent over an hour with 4 different
departments and each time we were told they would NOT set up a new account
on a HN 7000 system. They would only set up new accounts with the new 9000,
which as we all know will not work here.
I have asked for help on Sat. Guys and would appreciate help if someone
knows of a HN contact that will recommission a 7000 to a new owner. (Sent a
message to Alan at Baja Sat). At this time is seems that current 7000
customers are OK, but it make me nervous about how long the 7000 Ku band
will be supported. I have no idea how many RV'ers and MX systems are out
there, but if HN cuts us off, it's back to driving 50 miles once a week to
the internet cafe.
[Non-text portions of this message have been removed]
Wed Mar 6, 2013 1:13 pm (PST) . Posted by:
"Barb Nolley" bjnolley2
Joe and I switched to StarBand many years ago, because they allow mobile
users, as long as you get installer certification, which is free.
Unfortunately, they have no Mexico coverage, beyond 100 to 200 miles south
of the border.
Take care,
Barb
http://www.MobileInternetSatellite.com
From: RVInternetBySatellite@yahoogroups.com
[mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of Skip Knowles
Sent: Wednesday, March 06, 2013 1:53 PM
To: RVInternetBySatellite@yahoogroups.com
Subject: Re: [RVInternetBySatellite] Re: US providers for a Satellite
Equipment in South Mexico
As I understand Hughes markets to fixed locations only and uses exclusively
the new HN 9000 which creates a spot beam like service only good with about
a 250 mile radius. I don't know how they do it technically but they do. This
apparently frees up sat bandwidth for other locations and for higher speed
service. The HN7000s is history as far as Hughes is concerned. They no
longer commission or reuse...period.
However, there are many grandfathered customers out there with the 7000
that must continue to be supported so they leave sleeping gods lie. If those
customers need to change service or whatever they will replace their 7000
modem with the 9000.
There are VARs who resell Hughes service and handle customer installations
and they have left a pool of activations for the HN7000s in their hands to
manage which means they have latitude to activate and deactivate.
You need to go through a VAR... they should help you. The one I use is Real
Time Communications 877-789-4323 but there are others.
I suspect they will keep the Ku band as long as they have the customers, or
the satellite stops working. VARs are important to them to do installs and
repair. VARS also rent bandwidth service from Hughes and resell it so they
do represent a respectable percentage of Hughes revenue stream and field
support. But, nothing is ever permanent. The cost to get am HN7000s on line
is not much to many who know how to set it up. So, if this all goes away in
a few years not much is lost except the convenience of having satellite
internet and moving around.
Skip
[Non-text portions of this message have been removed]
users, as long as you get installer certification, which is free.
Unfortunately, they have no Mexico coverage, beyond 100 to 200 miles south
of the border.
Take care,
Barb
http://www.MobileIn
From: RVInternetBySatelli
[mailto:RVInternetBySatelli
Sent: Wednesday, March 06, 2013 1:53 PM
To: RVInternetBySatelli
Subject: Re: [RVInternetBySatell
Equipment in South Mexico
As I understand Hughes markets to fixed locations only and uses exclusively
the new HN 9000 which creates a spot beam like service only good with about
a 250 mile radius. I don't know how they do it technically but they do. This
apparently frees up sat bandwidth for other locations and for higher speed
service. The HN7000s is history as far as Hughes is concerned. They no
longer commission or reuse...period.
However, there are many grandfathered customers out there with the 7000
that must continue to be supported so they leave sleeping gods lie. If those
customers need to change service or whatever they will replace their 7000
modem with the 9000.
There are VARs who resell Hughes service and handle customer installations
and they have left a pool of activations for the HN7000s in their hands to
manage which means they have latitude to activate and deactivate.
You need to go through a VAR... they should help you. The one I use is Real
Time Communications 877-789-4323 but there are others.
I suspect they will keep the Ku band as long as they have the customers, or
the satellite stops working. VARs are important to them to do installs and
repair. VARS also rent bandwidth service from Hughes and resell it so they
do represent a respectable percentage of Hughes revenue stream and field
support. But, nothing is ever permanent. The cost to get am HN7000s on line
is not much to many who know how to set it up. So, if this all goes away in
a few years not much is lost except the convenience of having satellite
internet and moving around.
Skip
[Non-text portions of this message have been removed]
Wed Mar 6, 2013 1:18 pm (PST) . Posted by:
"Skip Knowles" skip_knowles
Barb, Real Time Communications may be one of those companies.. I put their
phone number in the previous note.
Skip
=========
HughesNet recently outsourced all Ku-band service and support, to a couple
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
phone number in the previous note.
Skip
=========
HughesNet recently outsourced all Ku-band service and support, to a couple
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
Wed Mar 6, 2013 1:44 pm (PST) . Posted by:
"Barb Nolley" bjnolley2
I think they are the guys that took over the Motosat contract for sales and
support ... but that doesn't mean that aren't also taking some of the
general Ku-band business. I believe one of the two companies is Canadian.
Take care,
Barb
http://www.MobileInternetSatellite.com
From: RVInternetBySatellite@yahoogroups.com
[mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of Skip Knowles
Sent: Wednesday, March 06, 2013 2:18 PM
To: RVInternetBySatellite@yahoogroups.com
Subject: Re: [RVInternetBySatellite] Re: US providers for a Satellite
Equipment in South Mexico
Barb, Real Time Communications may be one of those companies.. I put their
phone number in the previous note.
Skip
=========
HughesNet recently outsourced all Ku-band service and support, to a couple
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
[Non-text portions of this message have been removed]
support ... but that doesn't mean that aren't also taking some of the
general Ku-band business. I believe one of the two companies is Canadian.
Take care,
Barb
http://www.MobileIn
From: RVInternetBySatelli
[mailto:RVInternetBySatelli
Sent: Wednesday, March 06, 2013 2:18 PM
To: RVInternetBySatelli
Subject: Re: [RVInternetBySatell
Equipment in South Mexico
Barb, Real Time Communications may be one of those companies.. I put their
phone number in the previous note.
Skip
=========
HughesNet recently outsourced all Ku-band service and support, to a couple
of third-party companies ... I have been trying for weeks to get details
about how to set up new accounts, but nothing yet.
Supposedly, it will be possible to get new services through the new company,
but that remains to be confirmed.
[Non-text portions of this message have been removed]
No comments:
Post a Comment