Messages In This Digest (4 Messages)

1a.: Re: Good News! Increased Basic Service plan allowance From: Lisa
1b.: Re: Good News! Increased Basic Service plan allowance From: Bill Adams
1c.: Re: A Reminder to ALL From: Roger

2a.: Re: Good News! Increased Basic Service plan allowance From: Seann Fox

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1a.: Re: Good News! Increased Basic Service plan allowance

Posted by: "Lisa" viajo1964@gmail.com viajotodo

Thu Oct 20, 2011 8:01 am (PDT)

I thought this was the forum to rant if one needed or wanted to? If someone
is not happy with the service they have just as much right to say something
as those who are grateful for the few crumbs of customer service Hughes does
provide..like you said it is what it is and it sure doesn't make everyone
happy.

Thanks..forgive me for ranting. I am SO mobile that I am VERY often in
places with NO cell service. So Hughes is what I have...

Larry Hamm wrote:
>
>
> Teddy,
>
> If we weren't mobile, we'd all be on DSL, or whatever the current high
> throughput service is called. But we are mobile, and Hughes is nearly
> all there is for mobile internet anywhere at a reasonable price. We
> understand what the limitations are, we live with them, and are happy to
> have the improvements. It is what it is.
>
> If I had the money, I'd buy Hughes and be its only customer. But I have
> to be realistic, and make the most of it. I hope you can find some way
> to come to terms with the situation. Perhaps cellular service might help
> you out?
>
> Larry
>
> On 10/19/2011 6:40 PM, teddy wrote:
> > I do not know why you would be happy, I sure am not. I get terrible
> > upload and downloads on my F1 Dish. 2-7 AM? Well, I am lucky to be
> > awake then and if it is important, I have to set my alarm clock to get
> > work done. I went for 375 to 425. Whoopee!! If I wasn't mobile I'd be
> > back on DSL.
> >
> > If I had the money, I'd drop Hughes in a heartbeat.
> >
> > Mike Burns wrote:
> >>
> >>
> >> My Pro Plus account, usually 425MB is now 475Mb as of today. This,
> >> the burst speed
> >> downloads, up-to-date FAP status and five free hours in the
> >> evening...hughes.net is
> >> going the extra mile towards customer satisfaction. I'm quite happy
> >> with the service.
> >>
> >> mike burns
> >>
> >> At 02:39 PM 10/19/2011, teddy wrote:
> >>> You are not alone. I use an F1 Dish with Hughes. My "bucket used to be
> >>> 375, today I checked it and it was 425!! Actually not much help. Tough
> >>> to view many videos or download a big file.
> >>>
> >>> Larry Hamm wrote:
> >>>>
> >>>>
> >>>> Today my hnFAPMon reports a "full bucket" as 250MB, instead of the
> >> usual
> >>>> 200MB. I thought it must be a glitch, but MyHughesnet reports that,
> >>>> indeed, we now have 250MB to play with, a 25% increase. It also
> >>>> indicates the price (for new customers) is $10 less, at $49 and
> >> change.
> >>>> I wonder if I could talk the customer retention person into giving ME
> >>>> that rate? Hmmm...
> >>>>
> >>>> Larry Hamm
>

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1b.: Re: Good News! Increased Basic Service plan allowance

Posted by: "Bill Adams" Bill@internetanywhere.us r_v_satellites

Thu Oct 20, 2011 9:31 am (PDT)

Hopefully, this is NOT a rant forum but rather a forum where people can
discuss finding solutions to problems, answers to questions and help from
other users. Rants don't do much to help anyone including the poster.

_____

From: RVInternetBySatellite@yahoogroups.com
[mailto:RVInternetBySatellite@yahoogroups.com] On Behalf Of Lisa
Sent: Thursday, October 20, 2011 8:01 AM
To: RVInternetBySatellite@yahoogroups.com
Subject: RE: [RVInternetBySatellite] Good News! Increased Basic Service plan
allowance

I thought this was the forum to rant if one needed or wanted to? If someone
is not happy with the service they have just as much right to say something
as those who are grateful for the few crumbs of customer service Hughes does
provide..like you said it is what it is and it sure doesn't make everyone
happy.

Thanks..forgive me for ranting. I am SO mobile that I am VERY often in
places with NO cell service. So Hughes is what I have...

Larry Hamm wrote:
>
>
> Teddy,
>
> If we weren't mobile, we'd all be on DSL, or whatever the current high
> throughput service is called. But we are mobile, and Hughes is nearly
> all there is for mobile internet anywhere at a reasonable price. We
> understand what the limitations are, we live with them, and are happy to
> have the improvements. It is what it is.
>
> If I had the money, I'd buy Hughes and be its only customer. But I have
> to be realistic, and make the most of it. I hope you can find some way
> to come to terms with the situation. Perhaps cellular service might help
> you out?
>
> Larry
>
> On 10/19/2011 6:40 PM, teddy wrote:
> > I do not know why you would be happy, I sure am not. I get terrible
> > upload and downloads on my F1 Dish. 2-7 AM? Well, I am lucky to be
> > awake then and if it is important, I have to set my alarm clock to get
> > work done. I went for 375 to 425. Whoopee!! If I wasn't mobile I'd be
> > back on DSL.
> >
> > If I had the money, I'd drop Hughes in a heartbeat.
> >
> > Mike Burns wrote:
> >>
> >>
> >> My Pro Plus account, usually 425MB is now 475Mb as of today. This,
> >> the burst speed
> >> downloads, up-to-date FAP status and five free hours in the
> >> evening...hughes.net is
> >> going the extra mile towards customer satisfaction. I'm quite happy
> >> with the service.
> >>
> >> mike burns
> >>
> >> At 02:39 PM 10/19/2011, teddy wrote:
> >>> You are not alone. I use an F1 Dish with Hughes. My "bucket used to be
> >>> 375, today I checked it and it was 425!! Actually not much help. Tough
> >>> to view many videos or download a big file.
> >>>
> >>> Larry Hamm wrote:
> >>>>
> >>>>
> >>>> Today my hnFAPMon reports a "full bucket" as 250MB, instead of the
> >> usual
> >>>> 200MB. I thought it must be a glitch, but MyHughesnet reports that,
> >>>> indeed, we now have 250MB to play with, a 25% increase. It also
> >>>> indicates the price (for new customers) is $10 less, at $49 and
> >> change.
> >>>> I wonder if I could talk the customer retention person into giving ME
> >>>> that rate? Hmmm...
> >>>>
> >>>> Larry Hamm
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1831 / Virus Database: 2092/4562 - Release Date: 10/19/11

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1c.: Re: A Reminder to ALL

Posted by: "Roger" beadknot@yahoo.com beadknot

Thu Oct 20, 2011 10:11 am (PDT)

If someone has a complaint about their service they should take it up with their service provider. This group is NOT the service provider. Those of us that use satellite internet (Starband or Hughes) use it because it suits our life style or needs. If it is not suiting you, you need to try something else and not get on a soap box on this forum. This forum is here to help those that need help and to ask for help if you have a question or problem with satellite internet as it pertains to RVing. Most problems can be solved by looking through the old posts or looking through the files. I hate to put people on moderation but I will if I think it serves the best interest of the group. Once on moderation your posts may take up to 24 hours to be approved or rejected. Over all I am very happy with the way this group handles itself.

We are blessed to have several people that follow this forum that have the answers to most questions that come up. I don't want them to have to wade through a bunch of non sense to get to the legitimate problems that they could help with. I fear we would loose the knowledge base if we allow off topic posts and rants.

I must admit that I have not done a good job of keeping the files up to date, I just don't have the time to devote to this that Ray had. Anyone that would like to help with some of this is welcome to contact me at Beadknot@Yahoo.com .

OK, I am done and back to lurking.
Group Owner
Roger
<><
----- Original Message -----
From: Lisa
To: RVInternetBySatellite@yahoogroups.com
Sent: Thursday, October 20, 2011 8:01 AM
Subject: RE: [RVInternetBySatellite] Good News! Increased Basic Service plan allowance

I thought this was the forum to rant if one needed or wanted to? If someone
is not happy with the service they have just as much right to say something
as those who are grateful for the few crumbs of customer service Hughes does
provide..like you said it is what it is and it sure doesn't make everyone
happy.

Thanks..forgive me for ranting. I am SO mobile that I am VERY often in
places with NO cell service. So Hughes is what I have...

Larry Hamm wrote:
>
>
> Teddy,
>
> If we weren't mobile, we'd all be on DSL, or whatever the current high
> throughput service is called. But we are mobile, and Hughes is nearly
> all there is for mobile internet anywhere at a reasonable price. We
> understand what the limitations are, we live with them, and are happy to
> have the improvements. It is what it is.
>
> If I had the money, I'd buy Hughes and be its only customer. But I have
> to be realistic, and make the most of it. I hope you can find some way
> to come to terms with the situation. Perhaps cellular service might help
> you out?
>
> Larry
>
> On 10/19/2011 6:40 PM, teddy wrote:
> > I do not know why you would be happy, I sure am not. I get terrible
> > upload and downloads on my F1 Dish. 2-7 AM? Well, I am lucky to be
> > awake then and if it is important, I have to set my alarm clock to get
> > work done. I went for 375 to 425. Whoopee!! If I wasn't mobile I'd be
> > back on DSL.
> >
> > If I had the money, I'd drop Hughes in a heartbeat.
> >
> > Mike Burns wrote:
> >>
> >>
> >> My Pro Plus account, usually 425MB is now 475Mb as of today. This,
> >> the burst speed
> >> downloads, up-to-date FAP status and five free hours in the
> >> evening...hughes.net is
> >> going the extra mile towards customer satisfaction. I'm quite happy
> >> with the service.
> >>
> >> mike burns
> >>
> >> At 02:39 PM 10/19/2011, teddy wrote:
> >>> You are not alone. I use an F1 Dish with Hughes. My "bucket used to be
> >>> 375, today I checked it and it was 425!! Actually not much help. Tough
> >>> to view many videos or download a big file.
> >>>
> >>> Larry Hamm wrote:
> >>>>
> >>>>
> >>>> Today my hnFAPMon reports a "full bucket" as 250MB, instead of the
> >> usual
> >>>> 200MB. I thought it must be a glitch, but MyHughesnet reports that,
> >>>> indeed, we now have 250MB to play with, a 25% increase. It also
> >>>> indicates the price (for new customers) is $10 less, at $49 and
> >> change.
> >>>> I wonder if I could talk the customer retention person into giving ME
> >>>> that rate? Hmmm...
> >>>>
> >>>> Larry Hamm
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1831 / Virus Database: 2092/4563 - Release Date: 10/20/11

[Non-text portions of this message have been removed]

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Messages in this topic (25)

2a.: Re: Good News! Increased Basic Service plan allowance

Posted by: "Seann Fox" seann45@gmail.com fox19899

Thu Oct 20, 2011 5:56 pm (PDT)

Sure rub it in ... my tech did not get my dish back to me before I left for
the winter.. ( he has had it for 5 months now and knew I was leaving on the
18th) Not sure how much it will cost me to get across the boarder.. if he
ever looks at it
Seann

On Wed, Oct 19, 2011 at 7:37 PM, John Wallace <johnta1@wallaceracing.com>wrote:

> **
>
>
> I recieved an email from Hughes today saying they are increasing the MB by
> 50 and increasing the speed also.
> They have been working on it all summer it said.
>
> John Wallace
> Pontiac Power Rules !!!
> www.wallaceracing.com <http://www.wallaceracing.com/>
>
>
>
> _____
>
> From: RVInternetBySatellite@yahoogroups.com [mailto:
> RVInternetBySatellite@yahoogroups.com] On Behalf Of Mike Burns
> Sent: Wednesday, October 19, 2011 8:35 PM
> To: RVInternetBySatellite@yahoogroups.com
> Subject: Re: [RVInternetBySatellite] Good News! Increased Basic Service
> plan allowance
>
>
> My Pro Plus account, usually 425MB is now 475Mb as of today. This,
> the burst speed
> downloads, up-to-date FAP status and five free hours in the
> evening...hughes.net is
> going the extra mile towards customer satisfaction. I'm quite happy
> with the service.
>
> mike burns
>
> At 02:39 PM 10/19/2011, teddy wrote:
> >You are not alone. I use an F1 Dish with Hughes. My "bucket used to be
> >375, today I checked it and it was 425!! Actually not much help. Tough
> >to view many videos or download a big file.
> >
> >Larry Hamm wrote:
> > >
> > >
> > > Today my hnFAPMon reports a "full bucket" as 250MB, instead of the
> usual
> > > 200MB. I thought it must be a glitch, but MyHughesnet reports that,
> > > indeed, we now have 250MB to play with, a 25% increase. It also
> > > indicates the price (for new customers) is $10 less, at $49 and change.
> > > I wonder if I could talk the customer retention person into giving ME
> > > that rate? Hmmm...
> > >
> > > Larry Hamm
> > >
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>

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