4 New Messages
Digest #2787
| 1a can't transmit by "loren" fineslackers1 1b Re: can't transmit by "Gary Smith" trekkersmith1 1c Re: can't transmit by "Don Bradner" donbradner 1d Re: can't transmit by "loren" fineslackers1 |
Thu Jul 5, 2012 4:45 pm (PDT) . Posted by: "loren" fineslackers1
Really could use some advice for my brother. Portable system working fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake Powell (set up on the beach) and can't get it going. Got the satellite with a good 60+ signal but can't transmit. No acp, no force range, no transmit light. Hughes net (bless their non helpful hearts) says he is on the correct satellite and the correct transponder. However, when he switches transponders on the same satellite, he can force range just fine, gets the transmit light and passes acp with no problem, but of course, no system light. Switch back to the correct transponder and no transmit light, system light etc. Hughes says it is the transmitter and of course want to send a tech out. Any ideas?
loren
310 995 8621
loren
310 995 8621
Thu Jul 5, 2012 4:59 pm (PDT) . Posted by: "Gary Smith" trekkersmith1
Have you posted your current location into the modem yet? In order for it to successfully connect, the modem must be located where it thinks it is.
Gary
--- In RVInternetBySatellite@yahoogroups.com , "loren" <1fineslacker@...> wrote:
>
> Really could use some advice for my brother. Portable system working fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake Powell (set up on the beach) and can't get it going. Got the satellite with a good 60+ signal but can't transmit. No acp, no force range, no transmit light. Hughes net (bless their non helpful hearts) says he is on the correct satellite and the correct transponder. However, when he switches transponders on the same satellite, he can force range just fine, gets the transmit light and passes acp with no problem, but of course, no system light. Switch back to the correct transponder and no transmit light, system light etc. Hughes says it is the transmitter and of course want to send a tech out. Any ideas?
>
> loren
> 310 995 8621
>
Gary
--- In RVInternetBySatelli
>
> Really could use some advice for my brother. Portable system working fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake Powell (set up on the beach) and can't get it going. Got the satellite with a good 60+ signal but can't transmit. No acp, no force range, no transmit light. Hughes net (bless their non helpful hearts) says he is on the correct satellite and the correct transponder. However, when he switches transponders on the same satellite, he can force range just fine, gets the transmit light and passes acp with no problem, but of course, no system light. Switch back to the correct transponder and no transmit light, system light etc. Hughes says it is the transmitter and of course want to send a tech out. Any ideas?
>
> loren
> 310 995 8621
>
Thu Jul 5, 2012 5:09 pm (PDT) . Posted by: "Don Bradner" donbradner
I think that the test that was done (set another transponder) would indicate the location is fine.
Now if it were me, I would ignore what Hughes support said and assume the transponder might be gone/changed. It would help to know what it is in the original question, because we might have been able to diagnose instantly, but since it wasn't, what I would do is to run registration all of the way through and see if it comes back on the same transponder.
On 7/5/2012 at 11:59 PM Gary Smith wrote:
>Have you posted your current location into the modem yet? In order for
>it to successfully connect, the modem must be located where it thinks it
>is.
>Gary
>
>--- In RVInternetBySatellite@yahoogroups.com , "loren" <1fineslacker@...>
>wrote:
>>
>> Really could use some advice for my brother. Portable system working
>fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake
>Powell (set up on the beach) and can't get it going. Got the satellite
>with a good 60+ signal but can't transmit. No acp, no force range, no
>transmit light. Hughes net (bless their non helpful hearts) says he is on
>the correct satellite and the correct transponder. However, when he
>switches transponders on the same satellite, he can force range just fine,
>gets the transmit light and passes acp with no problem, but of course, no
>system light. Switch back to the correct transponder and no transmit
>light, system light etc. Hughes says it is the transmitter and of course
>want to send a tech out. Any ideas?
>>
>> loren
>> 310 995 8621
>>
>
>
>
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
Now if it were me, I would ignore what Hughes support said and assume the transponder might be gone/changed. It would help to know what it is in the original question, because we might have been able to diagnose instantly, but since it wasn't, what I would do is to run registration all of the way through and see if it comes back on the same transponder.
On 7/5/2012 at 11:59 PM Gary Smith wrote:
>Have you posted your current location into the modem yet? In order for
>it to successfully connect, the modem must be located where it thinks it
>is.
>Gary
>
>--- In RVInternetBySatelli
>wrote:
>>
>> Really could use some advice for my brother. Portable system working
>fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake
>Powell (set up on the beach) and can't get it going. Got the satellite
>with a good 60+ signal but can't transmit. No acp, no force range, no
>transmit light. Hughes net (bless their non helpful hearts) says he is on
>the correct satellite and the correct transponder. However, when he
>switches transponders on the same satellite, he can force range just fine,
>gets the transmit light and passes acp with no problem, but of course, no
>system light. Switch back to the correct transponder and no transmit
>light, system light etc. Hughes says it is the transmitter and of course
>want to send a tech out. Any ideas?
>>
>> loren
>> 310 995 8621
>>
>
>
>
>
>-----------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
Thu Jul 5, 2012 6:27 pm (PDT) . Posted by: "loren" fineslackers1
I thought that I had replied to Don's post but it hasn't come through yet so here goes again. Thanks for the quick response. He is supposed to call me back very soon so I will relay the answers. I do recall that he asked three different Hughes reps what sat and transponder he was supposed to be on and got the same answer from all three. I also thought that he had run the complete installer but I will have him do it again.
loren
waiting for a phone call
--- In RVInternetBySatellite@yahoogroups.com , "Don Bradner" <donb@...> wrote:
>
> I think that the test that was done (set another transponder) would indicate the location is fine.
>
> Now if it were me, I would ignore what Hughes support said and assume the transponder might be gone/changed. It would help to know what it is in the original question, because we might have been able to diagnose instantly, but since it wasn't, what I would do is to run registration all of the way through and see if it comes back on the same transponder.
>
> On 7/5/2012 at 11:59 PM Gary Smith wrote:
>
> >Have you posted your current location into the modem yet? In order for
> >it to successfully connect, the modem must be located where it thinks it
> >is.
> >Gary
> >
> >--- In RVInternetBySatellite@yahoogroups.com , "loren" <1fineslacker@>
> >wrote:
> >>
> >> Really could use some advice for my brother. Portable system working
> >fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake
> >Powell (set up on the beach) and can't get it going. Got the satellite
> >with a good 60+ signal but can't transmit. No acp, no force range, no
> >transmit light. Hughes net (bless their non helpful hearts) says he is on
> >the correct satellite and the correct transponder. However, when he
> >switches transponders on the same satellite, he can force range just fine,
> >gets the transmit light and passes acp with no problem, but of course, no
> >system light. Switch back to the correct transponder and no transmit
> >light, system light etc. Hughes says it is the transmitter and of course
> >want to send a tech out. Any ideas?
> >>
> >> loren
> >> 310 995 8621
> >>
> >
> >
> >
> >
> >------------------------------------
> >
> >Yahoo! Groups Links
> >
> >
> >
>
> Don Bradner
> www.arcatapet.net
>
loren
waiting for a phone call
--- In RVInternetBySatelli
>
> I think that the test that was done (set another transponder) would indicate the location is fine.
>
> Now if it were me, I would ignore what Hughes support said and assume the transponder might be gone/changed. It would help to know what it is in the original question, because we might have been able to diagnose instantly, but since it wasn't, what I would do is to run registration all of the way through and see if it comes back on the same transponder.
>
> On 7/5/2012 at 11:59 PM Gary Smith wrote:
>
> >Have you posted your current location into the modem yet? In order for
> >it to successfully connect, the modem must be located where it thinks it
> >is.
> >Gary
> >
> >--- In RVInternetBySatelli
> >wrote:
> >>
> >> Really could use some advice for my brother. Portable system working
> >fine just 10 days ago in Albuquerque. Moved it to the houseboat on Lake
> >Powell (set up on the beach) and can't get it going. Got the satellite
> >with a good 60+ signal but can't transmit. No acp, no force range, no
> >transmit light. Hughes net (bless their non helpful hearts) says he is on
> >the correct satellite and the correct transponder. However, when he
> >switches transponders on the same satellite, he can force range just fine,
> >gets the transmit light and passes acp with no problem, but of course, no
> >system light. Switch back to the correct transponder and no transmit
> >light, system light etc. Hughes says it is the transmitter and of course
> >want to send a tech out. Any ideas?
> >>
> >> loren
> >> 310 995 8621
> >>
> >
> >
> >
> >
> >-----------
> >
> >Yahoo! Groups Links
> >
> >
> >
>
> Don Bradner
> www.arcatapet.
>
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