7 New Messages
Digest #2869
Messages
Tue Apr 30, 2013 1:58 am (PDT) . Posted by:
"V Starkey" bs1917
Need some help. Spent a couple hours yesterday on the phone with tech support at RTC great folks. I did not get online. My system could not find my sat, 89w locked on once for a second or so. I was told I might have a bad board?? Then we tried 99w no luck. Any suggestions would be appreciated. Software upgrade, sat charts? Thanks,
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
[Non-text portions of this message have been removed]
>
>--------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
[Non-text portions of this message have been removed]
Tue Apr 30, 2013 5:24 am (PDT) . Posted by:
"Seann Fox" fox19899
If you have not already done it check all cables and connections.. always
start with the easy cheap things first..
Seann
On Tue, Apr 30, 2013 at 2:58 AM, V Starkey <bs1917@yahoo.com > wrote:
> **
>
>
> Need some help. Spent a couple hours yesterday on the phone with tech
> support at RTC great folks. I did not get online. My system could not find
> my sat, 89w locked on once for a second or so. I was told I might have a
> bad board?? Then we tried 99w no luck. Any suggestions would be
> appreciated. Software upgrade, sat charts? Thanks,
>
> >
> >------------------------------------
> >
> >Yahoo! Groups Links
> >
> >
> >
>
> Don Bradner
> www.arcatapet.net
>
> [Non-text portions of this message have been removed]
>
>
>
--
Please show your email savvy by respecting and protecting the privacy of
all parties. Press "Send" only AFTER you have deleted all extraneous e-mail
addresses from this email. It's the smart way to share. : )
[Non-text portions of this message have been removed]
start with the easy cheap things first..
Seann
On Tue, Apr 30, 2013 at 2:58 AM, V Starkey <bs1917@yahoo.
> **
>
>
> Need some help. Spent a couple hours yesterday on the phone with tech
> support at RTC great folks. I did not get online. My system could not find
> my sat, 89w locked on once for a second or so. I was told I might have a
> bad board?? Then we tried 99w no luck. Any suggestions would be
> appreciated. Software upgrade, sat charts? Thanks,
>
> >
> >--------
> >
> >Yahoo! Groups Links
> >
> >
> >
>
> Don Bradner
> www.arcatapet.
>
> [Non-text portions of this message have been removed]
>
>
>
--
Please show your email savvy by respecting and protecting the privacy of
all parties. Press "Send" only AFTER you have deleted all extraneous e-mail
addresses from this email. It's the smart way to share. : )
[Non-text portions of this message have been removed]
Tue Apr 30, 2013 7:04 am (PDT) . Posted by:
"Skip Knowles" skip_knowles
A few years back I thought I would go nuts trying to get my system back on
line. I had the round metal Raven dish at the time. The first issue was SS
in that it wouldn't get much above 65 in the green. A friend had a
fiberglass mount and we swapped until we found that the dish was warped and
would not pull in good SS. I then replaced my dish with the .73 fiberglass
and all went well until next year and then I had a problem with xmt light.
After swapping cable, dishes, modems etc. and not finding the problem I
finally tried the unlikely power supply, Sure enough the system came on line
right away.
I don't like to troubleshoot by module swapping but sometimes it really
makes sense in exasperating situations. See if you can find someone with a
set up and get theirs running. Then swap items one at a time including the
cables. They are cheap parts when you look at the overall value of having
them available if needed. Its pretty easy swapping once you have their
system aimed. You have a good point of reference for settings that work for
your account or theirs.
As a result of that experience I carry a spare power supply and modem and
cables. I protect the dish when it is packed for travel to make sure I don't
place it face down such that it can develop a shape of its own.
Skip
=========
Need some help. Spent a couple hours yesterday on the phone with tech
support at RTC great folks. I did not get online. My system could not find
my sat, 89w locked on once for a second or so. I was told I might have a bad
board?? Then we tried 99w no luck. Any suggestions would be appreciated.
Software upgrade, sat charts? Thanks,
line. I had the round metal Raven dish at the time. The first issue was SS
in that it wouldn't get much above 65 in the green. A friend had a
fiberglass mount and we swapped until we found that the dish was warped and
would not pull in good SS. I then replaced my dish with the .73 fiberglass
and all went well until next year and then I had a problem with xmt light.
After swapping cable, dishes, modems etc. and not finding the problem I
finally tried the unlikely power supply, Sure enough the system came on line
right away.
I don't like to troubleshoot by module swapping but sometimes it really
makes sense in exasperating situations. See if you can find someone with a
set up and get theirs running. Then swap items one at a time including the
cables. They are cheap parts when you look at the overall value of having
them available if needed. Its pretty easy swapping once you have their
system aimed. You have a good point of reference for settings that work for
your account or theirs.
As a result of that experience I carry a spare power supply and modem and
cables. I protect the dish when it is packed for travel to make sure I don't
place it face down such that it can develop a shape of its own.
Skip
=========
Need some help. Spent a couple hours yesterday on the phone with tech
support at RTC great folks. I did not get online. My system could not find
my sat, 89w locked on once for a second or so. I was told I might have a bad
board?? Then we tried 99w no luck. Any suggestions would be appreciated.
Software upgrade, sat charts? Thanks,
Tue Apr 30, 2013 8:42 am (PDT) . Posted by:
"Don Bradner" donbradner
89 is a tough one for a Datastorm controller. I scanned it (and most of the other Hughes satellites) a few days ago and built a Hughes-only satellite table that you might want to try. It is in the Reference forum at DatastormUsers.
On 4/30/2013 at 1:58 AM V Starkey wrote:
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated.Software upgrade, sat charts? Thanks,
Don Bradner
www.arcatapet.net
On 4/30/2013 at 1:58 AM V Starkey wrote:
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated.
Don Bradner
www.arcatapet.
Tue Apr 30, 2013 12:10 pm (PDT) . Posted by:
"Barb Nolley" bjnolley2
If you are near Tucson, we have all kinds of spare parts, including modems, and could swap til it's fixed.
Or, if you figure out what it is, let us know.
Another thing to consider with the modem: if all else fails, you can "rf" the modem ... the danger here is that of "bricking" the modem and it is then unuseable. If you decide to do this, email me for details on what to do and I'll send them.
Take care,
Barb
http://www.MobileInternetSatellite.com
From: RVInternetBySatellite@yahoogroups.com [mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of V Starkey
Sent: Tuesday, April 30, 2013 1:58 AM
To: RVInternetBySatellite@yahoogroups.com
Subject: Re: [RVInternetBySatellite] Setup?
Need some help. Spent a couple hours yesterday on the phone with tech support at RTC great folks. I did not get online. My system could not find my sat, 89w locked on once for a second or so. I was told I might have a bad board?? Then we tried 99w no luck. Any suggestions would be appreciated. Software upgrade, sat charts? Thanks,
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
Or, if you figure out what it is, let us know.
Another thing to consider with the modem: if all else fails, you can "rf" the modem ... the danger here is that of "bricking" the modem and it is then unuseable. If you decide to do this, email me for details on what to do and I'll send them.
Take care,
Barb
http://www.MobileIn
From: RVInternetBySatelli
Sent: Tuesday, April 30, 2013 1:58 AM
To: RVInternetBySatelli
Subject: Re: [RVInternetBySatell
Need some help. Spent a couple hours yesterday on the phone with tech support at RTC great folks. I did not get online. My system could not find my sat, 89w locked on once for a second or so. I was told I might have a bad board?? Then we tried 99w no luck. Any suggestions would be appreciated. Software upgrade, sat charts? Thanks,
>
>--------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
Tue Apr 30, 2013 12:29 pm (PDT) . Posted by:
"Don Bradner" donbradner
Most of the answers aren't noticing that it probably isn't a modem problem - "My system could not find my sat, 89w locked on once for a second or so" implies an automatic dish with the problem being failure to find the satellite. The modem can be a factor in that, but in most cases a dish should find the satellite without needing the modem.
On 4/30/2013 at 12:10 PM Barb Nolley wrote:
>If you are near Tucson, we have all kinds of spare parts, including
>modems, and could swap til it's fixed.
>
>
>
>Or, if you figure out what it is, let us know.
>
>
>
>Another thing to consider with the modem: if all else fails, you can
>"rf" the modem ... the danger here is that of "bricking" the modem
>and it is then unuseable. If you decide to do this, email me for details
>on what to do and I'll send them.
>
>
>
>Take care,
>
>Barb
>
>http://www.MobileInternetSatellite.com
>
>
>
>From: RVInternetBySatellite@yahoogroups.com
>[mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of V Starkey
>Sent: Tuesday, April 30, 2013 1:58 AM
>To: RVInternetBySatellite@yahoogroups.com
>Subject: Re: [RVInternetBySatellite] Setup?
>
>
>
>
>
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated. Software upgrade, sat charts? Thanks,
>
>>
>>------------------------------------
>>
>>Yahoo! Groups Links
>>
>>
>>
>
>Don Bradner
>www.arcatapet.net
>
>[Non-text portions of this message have been removed]
>
>
>
>
>
>[Non-text portions of this message have been removed]
>
>
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
On 4/30/2013 at 12:10 PM Barb Nolley wrote:
>If you are near Tucson, we have all kinds of spare parts, including
>modems, and could swap til it's fixed.
>
>
>
>Or, if you figure out what it is, let us know.
>
>
>
>Another thing to consider with the modem: if all else fails, you can
>"rf" the modem ... the danger here is that of "bricking" the modem
>and it is then unuseable. If you decide to do this, email me for details
>on what to do and I'll send them.
>
>
>
>Take care,
>
>Barb
>
>http://www.MobileIn
>
>
>
>From: RVInternetBySatelli
>[mailto:RVInternetBySatelli
>Sent: Tuesday, April 30, 2013 1:58 AM
>To: RVInternetBySatelli
>Subject: Re: [RVInternetBySatell
>
>
>
>
>
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated. Software upgrade, sat charts? Thanks,
>
>>
>>----
>>
>>Yahoo! Groups Links
>>
>>
>>
>
>Don Bradner
>www.arcatapet.
>
>[Non-text portions of this message have been removed]
>
>
>
>
>
>[Non-text portions of this message have been removed]
>
>
>
>--------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
Tue Apr 30, 2013 12:59 pm (PDT) . Posted by:
"V Starkey" bs1917
Thanks so much for all the suggestions. I will not be back to the RV site until Friday to try some of the suggestions. We are also going to be heading west when we leave this area. Going to our property in Casa Grande. So a stop along the way could be in order.
Thanks again for all of the suggestions.
Safe Travels!
Von
________________________________
From: Don Bradner <donb@arcatapet.com >
To: RVInternetBySatellite@yahoogroups.com
Sent: Tuesday, April 30, 2013 2:29 PM
Subject: RE: [RVInternetBySatellite] Setup?
Most of the answers aren't noticing that it probably isn't a modem problem - "My system could not find my sat, 89w locked on once for a second or so" implies an automatic dish with the problem being failure to find the satellite. The modem can be a factor in that, but in most cases a dish should find the satellite without needing the modem.
On 4/30/2013 at 12:10 PM Barb Nolley wrote:
>If you are near Tucson, we have all kinds of spare parts, including
>modems, and could swap til it's fixed.
>
>
>
>Or, if you figure out what it is, let us know.
>
>
>
>Another thing to consider with the modem: if all else fails, you can
>"rf" the modem ... the danger here is that of "bricking" the modem
>and it is then unuseable. If you decide to do this, email me for details
>on what to do and I'll send them.
>
>
>
>Take care,
>
>Barb
>
>http://www.MobileInternetSatellite.com
>
>
>
>From: RVInternetBySatellite@yahoogroups.com
>[mailto:RVInternetBySatellite@yahoogroups.com ] On Behalf Of V Starkey
>Sent: Tuesday, April 30, 2013 1:58 AM
>To: RVInternetBySatellite@yahoogroups.com
>Subject: Re: [RVInternetBySatellite] Setup?
>
>
>
>
>
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated. Software upgrade, sat charts? Thanks,
>
>>
>>------------------------------------
>>
>>Yahoo! Groups Links
>>
>>
>>
>
>Don Bradner
>http://www.arcatapet.net/
>
>[Non-text portions of this message have been removed]
>
>
>
>
>
>[Non-text portions of this message have been removed]
>
>
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
------------------------------------
Yahoo! Groups Links
[Non-text portions of this message have been removed]
Thanks again for all of the suggestions.
Safe Travels!
Von
____________
From: Don Bradner <donb@arcatapet.
To: RVInternetBySatelli
Sent: Tuesday, April 30, 2013 2:29 PM
Subject: RE: [RVInternetBySatell
Most of the answers aren't noticing that it probably isn't a modem problem - "My system could not find my sat, 89w locked on once for a second or so" implies an automatic dish with the problem being failure to find the satellite. The modem can be a factor in that, but in most cases a dish should find the satellite without needing the modem.
On 4/30/2013 at 12:10 PM Barb Nolley wrote:
>If you are near Tucson, we have all kinds of spare parts, including
>modems, and could swap til it's fixed.
>
>
>
>Or, if you figure out what it is, let us know.
>
>
>
>Another thing to consider with the modem: if all else fails, you can
>"rf" the modem ... the danger here is that of "bricking" the modem
>and it is then unuseable. If you decide to do this, email me for details
>on what to do and I'll send them.
>
>
>
>Take care,
>
>Barb
>
>http://www.MobileIn
>
>
>
>From: RVInternetBySatelli
>[mailto:RVInternetBySatelli
>Sent: Tuesday, April 30, 2013 1:58 AM
>To: RVInternetBySatelli
>Subject: Re: [RVInternetBySatell
>
>
>
>
>
>Need some help. Spent a couple hours yesterday on the phone with tech
>support at RTC great folks. I did not get online. My system could not find
>my sat, 89w locked on once for a second or so. I was told I might have a
>bad board?? Then we tried 99w no luck. Any suggestions would be
>appreciated. Software upgrade, sat charts? Thanks,
>
>>
>>----
>>
>>Yahoo! Groups Links
>>
>>
>>
>
>Don Bradner
>http://www.arcatape
>
>[Non-text portions of this message have been removed]
>
>
>
>
>
>[Non-text portions of this message have been removed]
>
>
>
>--------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
------------
Yahoo! Groups Links
[Non-text portions of this message have been removed]
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