Friday 26 July 2013

[bs-telecom] Digest Number 2102

2 New Messages

Digest #2102

Messages

Thu Jul 25, 2013 11:06 pm (PDT) . Posted by:

"SALMAN SHAUKAT" salman.shaukat65

 

Kindly forward me your resume urgently if you are interested in the below mentioned Job.

Eligibility Criteria:
 
§  Executives with relevant experience are encouraged to apply for this position and  are required to be;
o   In good standing, having a minimum of solid performance, and
o   A regular, full time employee
o   In their current position for a minimum of 1 year and have their supervisor's approval.
§  All employees are requested to attach their updated CV.
Summary of Position:
 
To provide Level 3 support to customers at their premises if required.
 
Essential Duties and Responsibilities:
 
·         To take ownership of customer issues.
·         To resolve / escalate complaints for resolution
·         To ensure shift timings / care center timings and  preservation of customer oriented ambience
·         To upsell company's image through "customer first policy" and "timely response"
·         To meet all the targets assigned on individual level as well as care center level
·         To sell and upsell services to walk-in customers
·         To help care center team in selling / upselling or even retaining customers
·         To conduct outdoor activities for Sales & Collection promotion
Required Competencies:
 
·         Possess strong knowledge of systems i.e. customer center, Helpdesk, LSLP etc.
·         Possess good knowledge of excel and power point
·         Expert level knowledge for technical issue and troubleshooting
·         Knowledge of company products, services and policies
·         Positive Attitude with stress handling & anger diffusion skills
·         Dedication towards work
·         Multitasking skills
 
 
Education and/or Experience:
 
·         Must be Graduate preferably in computer science / Telecom. Should have at least 1 year of experience.
 
 

 
Thanks & Regards
 
Salman Shaukat 

Thu Jul 25, 2013 11:19 pm (PDT) . Posted by:

"Leo Pedrini" leopedrini

Hello Friends,
 
I would like to share with you another telecomHall tutorial.
I hope you like it.
 
Analyzing Coverage with Propagation Delay - PD and Timing Advance - TA (GSM-WCDMA-LTE)

One of the biggest challenges in Planning, Designing and even Optimization of Mobile Networks is to identify where the users are, or how they are distributed.
Although this information is essential, it is not so easy to be obtained. But if we have and know how to use some counters related to this kind of analysis, everything is easier.
Read More: http://www.telecomhall.com/analyzing-coverage-with-propagation-delay-pd-and-timing-advance-ta-gsm-wcdma-lte.aspx

I am also writing new tutorials, if you have any suggestion, please comment.

Like us on Facebook: http://www.facebook.com/telecomhall

BR,
Léo
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