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Digest #2103
Message
Fri Jul 26, 2013 3:57 am (PDT) . Posted by:
"Sajid Abbasi" sajidabbasi36
location and company profile please
Best regards,
Sajid Hussain Abbasi
________________________________
From: SALMAN SHAUKAT <salman.shaukat65@yahoo.com >
To: "bs-telecom@yahoogroups.com " <bs-telecom@yahoogroups.com >
Sent: Thursday, July 25, 2013 12:03 PM
Subject: [bs-telecom] Job || Customer Support Engineer (Urgent)
Kindly forward me your resume urgently if you are interested in the below mentioned Job.
Eligibility Criteria:
§ Executives with relevant experience are encouraged to apply for this position and are required to be;
o In good standing, having a minimum of solid performance, and
o A regular, full time employee
o In their current position for a minimum of 1 year and have their supervisor’s approval.
§ All employees are requested to attach their updated CV.
Summary of Position:
To provide Level 3 support to customers at their premises if required.
Essential Duties and Responsibilities:
· To take ownership of customer issues.
· To resolve / escalate complaints for resolution
· To ensure shift timings / care center timings and preservation of customer oriented ambience
· To upsell company’s image through “customer first policy†and “timely responseâ€
· To meet all the targets assigned on individual level as well as care center level
· To sell and upsell services to walk-in customers
· To help care center team in selling / upselling or even retaining customers
· To conduct outdoor activities for Sales Collection promotion
Required Competencies:
· Possess strong knowledge of systems i.e. customer center, Helpdesk, LSLP etc.
· Possess good knowledge of excel and power point
· Expert level knowledge for technical issue and troubleshooting
· Knowledge of company products, services and policies
· Positive Attitude with stress handling anger diffusion skills
· Dedication towards work
· Multitasking skills
Education and/or Experience:
· Must be Graduate preferably in computer science / Telecom. Should have at least 1 year of experience.
Thanks Regards
Salman Shaukat
Best regards,
Sajid Hussain Abbasi
____________
From: SALMAN SHAUKAT <salman.shaukat65@
To: "bs-telecom@yahoogro
Sent: Thursday, July 25, 2013 12:03 PM
Subject: [bs-telecom] Job || Customer Support Engineer (Urgent)
Kindly forward me your resume urgently if you are interested in the below mentioned Job.
Eligibility Criteria:
§ Executives with relevant experience are encouraged to apply for this position and are required to be;
o In good standing, having a minimum of solid performance, and
o A regular, full time employee
o In their current position for a minimum of 1 year and have their supervisor’s approval.
§ All employees are requested to attach their updated CV.
Summary of Position:
To provide Level 3 support to customers at their premises if required.
Essential Duties and Responsibilities:
· To take ownership of customer issues.
· To resolve / escalate complaints for resolution
· To ensure shift timings / care center timings and preservation of customer oriented ambience
· To upsell company’s image through “customer first policy†and “timely responseâ€
· To meet all the targets assigned on individual level as well as care center level
· To sell and upsell services to walk-in customers
· To help care center team in selling / upselling or even retaining customers
· To conduct outdoor activities for Sales Collection promotion
Required Competencies:
· Possess strong knowledge of systems i.e. customer center, Helpdesk, LSLP etc.
· Possess good knowledge of excel and power point
· Expert level knowledge for technical issue and troubleshooting
· Knowledge of company products, services and policies
· Positive Attitude with stress handling anger diffusion skills
· Dedication towards work
· Multitasking skills
Education and/or Experience:
· Must be Graduate preferably in computer science / Telecom. Should have at least 1 year of experience.
Thanks Regards
Salman Shaukat
GROUP FOOTER MESSAGE
*Please consider the environment before printing this e-mail*
This electronic message contains information from bs-telecom A Virtual Forum which may be privileged or confidential. The information is intended to be for the use of the member(s)or entity named above. If you are not the intended recipient please destroy this message immediatly. Please don�t send/share confidential OWNED information material, bs-telecom bears no responsibility of the contents of the email.
Best Of Luck for your Future BS-Telecom
This electronic message contains information from bs-telecom A Virtual Forum which may be privileged or confidential. The information is intended to be for the use of the member(s)or entity named above. If you are not the intended recipient please destroy this message immediatly. Please don�t send/share confidential OWNED information material, bs-telecom bears no responsibility of the contents of the email.
Best Of Luck for your Future BS-Telecom
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