4 New Messages
Digest #2896
Messages
Fri Jul 5, 2013 3:32 pm (PDT) . Posted by:
"Mary" cramerjm
I'm on a tripod based 7000S system and am getting intermittent transmission problems. Everything is working fine, then I get only three lights on the modem (no transmit or system lights), occasionally the receive light will go out as well. This persists for a while, then everything clears up.
I have plenty of spare parts and have switched out the LNB arm and the modem power supply. I'm wondering if the modem is giving out. I have a spare modem but am reluctant have it activated. If I were to contact Hughes and change modems, could I use SatTool to reconnect? If not, will Hughes let me go through the re-registration process without closing my account?
Thanks for any suggestions.
Jim Cramer
I have plenty of spare parts and have switched out the LNB arm and the modem power supply. I'm wondering if the modem is giving out. I have a spare modem but am reluctant have it activated. If I were to contact Hughes and change modems, could I use SatTool to reconnect? If not, will Hughes let me go through the re-registration process without closing my account?
Thanks for any suggestions.
Jim Cramer
Fri Jul 5, 2013 3:48 pm (PDT) . Posted by:
"Don Bradner" donbradner
Hughes won't stop you from registering a new modem, but I'm hearing enough problems these days that I would avoid it if possible.
In my opinion, the odds that the modem is the problem are very slim.
What is the modem itself telling you when it isn't connecting? System Info?
On 7/5/2013 at 10:32 PM Mary wrote:
>I'm on a tripod based 7000S system and am getting intermittent
>transmission problems. Everything is working fine, then I get only three
>lights on the modem (no transmit or system lights), occasionally the
>receive light will go out as well. This persists for a while, then
>everything clears up.
>
>I have plenty of spare parts and have switched out the LNB arm and the
>modem power supply. I'm wondering if the modem is giving out. I have a
>spare modem but am reluctant have it activated. If I were to contact
>Hughes and change modems, could I use SatTool to reconnect? If not, will
>Hughes let me go through the re-registration process without closing my
>account?
>
>Thanks for any suggestions.
> Jim Cramer
>
>
>
>------------------------------------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.net
In my opinion, the odds that the modem is the problem are very slim.
What is the modem itself telling you when it isn't connecting? System Info?
On 7/5/2013 at 10:32 PM Mary wrote:
>I'm on a tripod based 7000S system and am getting intermittent
>transmission problems. Everything is working fine, then I get only three
>lights on the modem (no transmit or system lights), occasionally the
>receive light will go out as well. This persists for a while, then
>everything clears up.
>
>I have plenty of spare parts and have switched out the LNB arm and the
>modem power supply. I'm wondering if the modem is giving out. I have a
>spare modem but am reluctant have it activated. If I were to contact
>Hughes and change modems, could I use SatTool to reconnect? If not, will
>Hughes let me go through the re-registration process without closing my
>account?
>
>Thanks for any suggestions.
> Jim Cramer
>
>
>
>--------
>
>Yahoo! Groups Links
>
>
>
Don Bradner
www.arcatapet.
Fri Jul 5, 2013 3:53 pm (PDT) . Posted by:
"Barb Nolley" bjnolley2
You will have to go all the way through Registration - installer, to swap the modem. Near the end it will ask for the SAN & PIN. It will then ask if you want to replace the modem. Just say yes and you should go through to the end and a restart.
After that you can go back to using DSSatTool.
If you call Hughes, they might send you too a VAR.
Barb
MobileInternetSatellite.com
Mary <cramerjm@yahoo.com > wrote:
>I'm on a tripod based 7000S system and am getting intermittent
>transmission problems. Everything is working fine, then I get only
>three lights on the modem (no transmit or system lights), occasionally
>the receive light will go out as well. This persists for a while, then
>everything clears up.
>
>I have plenty of spare parts and have switched out the LNB arm and the
>modem power supply. I'm wondering if the modem is giving out. I have a
>spare modem but am reluctant have it activated. If I were to contact
>Hughes and change modems, could I use SatTool to reconnect? If not,
>will Hughes let me go through the re-registration process without
>closing my account?
>
>Thanks for any suggestions.
> Jim Cramer
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.
[Non-text portions of this message have been removed]
After that you can go back to using DSSatTool.
If you call Hughes, they might send you too a VAR.
Barb
MobileInternetSatel
Mary <cramerjm@yahoo.
>I'm on a tripod based 7000S system and am getting intermittent
>transmission problems. Everything is working fine, then I get only
>three lights on the modem (no transmit or system lights), occasionally
>the receive light will go out as well. This persists for a while, then
>everything clears up.
>
>I have plenty of spare parts and have switched out the LNB arm and the
>modem power supply. I'm wondering if the modem is giving out. I have a
>spare modem but am reluctant have it activated. If I were to contact
>Hughes and change modems, could I use SatTool to reconnect? If not,
>will Hughes let me go through the re-registration process without
>closing my account?
>
>Thanks for any suggestions.
> Jim Cramer
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.
[Non-text portions of this message have been removed]
Fri Jul 5, 2013 6:58 pm (PDT) . Posted by:
"Skip Knowles" skip_knowles
Jim, I have my doubts that is the problem but it could be.
I have three spare modems three weeks and I checked them all out by
reregistering each one to determine if it worked and could be a spare. I
would not hesitate in the least to change out a modem IF I had a good
purpose. You do not have to go through Hughes to do change a modem. Bear
mind they don't support the traveler if that is what you do. I think their
solution is to upgrade you to the 9000 modem which isn't good for traveling
and set up. I get my Hughes service through a VAR who has been helpful to me
this last go round of checking equipment before departing for the summer. I
ended up having a bad cable and a bat transmit arm. Some very great folks on
this forum really came to my rescue.
I recall five years ago I had similar dropouts and then I couldn't get the
transmit light at all. It turned out to be a bad power supply. Swapping it
out fixed that problem!!!
Skip
========
I'm on a tripod based 7000S system and am getting intermittent transmission
problems. Everything is working fine, then I get only three lights on the
modem (no transmit or system lights), occasionally the receive light will go
out as well. This persists for a while, then everything clears up.
I have plenty of spare parts and have switched out the LNB arm and the modem
power supply. I'm wondering if the modem is giving out. I have a spare modem
but am reluctant have it activated. If I were to contact Hughes and change
modems, could I use SatTool to reconnect? If not, will Hughes let me go
through the re-registration process without closing my account?
Thanks for any suggestions.
Jim Cramer
I have three spare modems three weeks and I checked them all out by
reregistering each one to determine if it worked and could be a spare. I
would not hesitate in the least to change out a modem IF I had a good
purpose. You do not have to go through Hughes to do change a modem. Bear
mind they don't support the traveler if that is what you do. I think their
solution is to upgrade you to the 9000 modem which isn't good for traveling
and set up. I get my Hughes service through a VAR who has been helpful to me
this last go round of checking equipment before departing for the summer. I
ended up having a bad cable and a bat transmit arm. Some very great folks on
this forum really came to my rescue.
I recall five years ago I had similar dropouts and then I couldn't get the
transmit light at all. It turned out to be a bad power supply. Swapping it
out fixed that problem!!!
Skip
========
I'm on a tripod based 7000S system and am getting intermittent transmission
problems. Everything is working fine, then I get only three lights on the
modem (no transmit or system lights), occasionally the receive light will go
out as well. This persists for a while, then everything clears up.
I have plenty of spare parts and have switched out the LNB arm and the modem
power supply. I'm wondering if the modem is giving out. I have a spare modem
but am reluctant have it activated. If I were to contact Hughes and change
modems, could I use SatTool to reconnect? If not, will Hughes let me go
through the re-registration process without closing my account?
Thanks for any suggestions.
Jim Cramer
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